My first thoughts on reading the article about social media complaints from the writer whom, in their words, "don't tolerate UGLY well" leave me with a few questions.

Were they ever without power? If without power, was it restored in a timely manner? Do they have small children whom need all the luxuries that electricity provides? Such as, warm meals (think of baby formula), and a warm home. Are they a person with a disability that requires electricity to power health care devices like oxygen tanks or a mobility device? The questions could go on and on but I would just be belaboring the point.

People often complain when they feel stressed due to hardships incurred brought on by means beyond their control. The daily news cycle is filled with politicians complaining about various issues of government. Are they being "UGLY" as well? Many may say yes, especially if they are not of the same political persuasion.

Anyway, some locals may have taken to social media because they felt the storm responses weren't timely, or a corporate entity was dragging their feet on allocating needed resources and manpower. All possibly done due to reasons given above. It doesn't make them crass or ugly; maybe they just felt desperate.