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Sherry Brown spreading the word about DoorDash in Edmonton

By Pen Waggener

DoorDash, the biggest of the services that provide online ordering and a network of delivery drivers to connect restaurants and customers, sprung to national prominence during the early days of the pandemic. But the gig economy often relies on population density to be efficient, and online delivery services have been somewhat slow to roll out in southern Kentucky.

In Columbia, Daniel Hedges worked to expand participating restaurants through a campaign of "promotion, phone calls, emails, and communication with DoorDash." As a result of the efforts of Daniel and others, options in downtown Columbia on September 16, 2022, include Dairy Queen, Sonic, Burger King, Tray's Garden, Pizza Hut, and some of the local gas stations, plus CVS, Dollar General, and Tractor Supply.

Sherry Brown, who has been delivering food for DoorDash since November 2021, is excited to see options for delivery start to come online in Edmonton. Options in Edmonton on September 16, 2022 include Dollar General, Walgreens, and McDonalds.

Sherry says that both she and her husband started out delivering in Glasgow. "Since I was born and raised there I knew that town like the back of my hand." They've also worked in Bowling Green, Somerset, Campbellsville, Munfordville, the Columbia/Russell Springs area.

Sherry says, "I do dash in Columbia, but not daily. We live in between Edmonton and Columbia so we are trying to help Edmonton to get the word spread to consumers about the service in the area. I have folks asking all kinds of questions constantly and so that's the reason I did the FAQ write up." Sherry's advice for ordering on DoorDash, and some tips for saving money, is below.

Customers order food and other items through the DoorDash app or web site. DoorDash takes a cut of each sale from the restaurant or store, and pays delivery drivers, called "Dashers," a set fee per delivery plus tips. Dashers work as independent contractors.

Like other gig economy companies, such as Uber and Instacart, DoorDash has faced public scrutiny for their labor practices and transparency over tips and fees. However, many drivers are very enthusiastic about driving for DoorDash, because it can provide a very flexible source of quick income, and busy nights can be lucrative.

Drivers set their own hours and availability, and, like Sherry and her husband, can sign in to the app from nearly anywhere and start accepting orders. She says, "My husband and I both have enjoyed going to different towns to catch a few dashes."

Dashing can make it possible for college students to earn an income both at school and back home, and is a way that quite a few retirees have found a little extra money and a reason to get out and about.

Kassie Chandler, who has delivered for DoorDash since the beginning of 2021 in the Louisville area and in Florida, says, "Its great. You can choose to accept an order or not. You work your own hours, you can pause any orders coming in if you need a snack yourself or a bathroom break. If it's a busy time the app will tip you an extra 1$ $2 $3 $4 just for going to certain areas."

Delivery drivers for DoorDash have a base of $2.25/order unless DoorDash is doing a promotion, plus tips. Chandler says that she tries to avoid orders with low tips, although she cautions, "If you deny too many orders they will penalize you for it, or if you are 30 mins past when you say you have picked up the order. Three strikes and they stop you from dashing."

Dashers are required to be 18 or older, have some form of transportation, and must pass a brief background check. Sherry says, "DoorDash has a card called Dasher Direct that they upload our pay to after we finish delivering each day."

Sherry offers the following Questions and Answers about ordering from DoorDash:
  • What is DoorDash?
    Its a delivery service offered all over the U.S. that will bring goods right to your home/school/workplace, etc.

  • What stores/restaurants will deliver to me?
    Download the app on your phone and put in the address. It will show you everything available near you.

  • How much does it cost?
    When you order through the DoorDash app. It will show you a fee (if any) for the 'merchant" you are wanting to buy goods from for delivery. Each merchant is different.

  • Should I leave a tip?
    It's not required to leave a tip when ordering from the app, but any tip is GREATLY appreciated. Please consider the dashers time shopping for your items at some stores, the price of gasoline, and how far it is to travel for your delivery.

  • What is Dash Pass?
    It's a low monthly fee to DoorDash so that you can opt out of the delivery fee to most merchants (but not all). Check your app to see if your main merchants honor the dash pass, it could save you a ton of money.

  • How do I refer friends?
    In your DoorDash app click the account button, then scroll down and click on the referral link. You can share your link through text, messenger, or on your fb page. Should any of your friends use your link to download the app, and place a qualifying order, you can get a credit to your account towards future purchases.

Sherry says, "Some of the most rewarding dashes we've done are for the elderly where their child or grandchild lived out of state or was busy at work, ordered up their family member something special (like their favorite snacks/meal at a restaurant) and had it sent to their home or nursing home. DoorDash is something that could certainly benefit everyone so go ahead and give it a try today."

Wikipedia has detailed information about DoorDash as a company. Both the Dasher app for drivers, and the DoorDash app for customers, are available in the App Stores for iOS and Android.

This story was posted on 2022-09-16 11:42:14
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